Privacy policy
Glasses Forever (“Company”, “our”, “we” or “us”), provides its customers and potential customers (“you”, “User”, “your”) with access to its websites located at www.glassesforever.com, through which we provide eyewear products.
This Privacy Policy, including our Cookie Policy below, form an integral part and should be read in conjunction with our Terms of Use.
As we are committed to protecting your rights to privacy, and we make available this Privacy Policy (the “Privacy Policy”) to describe our practices regarding the information we may collect or to which we may have access, through your use of our Website and the manner in which we may use such information, and the choices and rights available to you.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE ACCESSING AND USING OUR PLATFORM. BY ACCESSING OR USING OUR PLATFORM YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS OR USE THE SERVICES. PLEASE NOTE — YOU ARE NOT OBLIGATED BY LAW TO PROVIDE US WITH ANY PERSONAL INFORMATION.
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
-To personalize your experience
(your information helps us to better respond to your individual needs)
-To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
-To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
-To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Consumers Privacy Rights
This Privacy Notice applies to Consumers residing in the State of California (hereinafter the “California Privacy Notice” or “Notice”), who are entitled to certain rights and protections with respect to their Personal Information under the California Consumer Privacy Act of 2018 (the “CCPA”).
CATEGORIES OF PERSONAL INFORMATION WE COLLECT FROM CALIFORNIA CONSUMERS
In the preceding 12 months, we have collected the following categories and types of personal information from California consumers, and intend to continue doing so subject to the requirements under the CCPA:
- Identifiers, such as name, email addresses, and billing and shipping addresses for online purchases and to send you pre-authorized marketing communications.
- Customer characteristics, which includes the categories of personal information described in the California Customer Records statute (California Civil Code Section 1798.80), including physical characteristics, payment information and, for employment candidates, education and employment history, and characteristics of protected classifications under California law, such as gender and age (over 40).
- Commercial information, including purchasing habits, such as the products you have ordered or considered (i.e., placed in your basket but never ultimately purchased), as well as your purchasing history.
- Technical Identifies, such as internet and other similar network activity, such as browsing history and cookie history.
INCENTIVES
From time to time and subject to the requirements of the CCPA, we may offer you certain incentives, financial or otherwise, to encourage you to share your personal information with us, which we’ll use to send you future marketing communications. Those incentives may consist of discounts and/or credits on future purchases on the website. You always have the right under the CCPA to opt-out of receiving these marketing communications and/or to request the deletion of your personal information from our records, as we describe below.
BUSINESS OR COMMERCIAL PURPOSE FOR COLLECTING, SHARING AND SELLING INFORMATION.
We collect and share your personal information for the following business and commercial purposes: to authenticate you when you use our Properties/Services, to provide customer support, to audit our products and services, to detect security incidents, to debug and fix errors associated with our Properties and Services, research, activities to maintain the quality of our Properties, Services and products and services, to encourage and enable purchases such as through our various promotions, to provide personalized marketing offers and programs, to enroll you in our newsletter subscription program, and other commercial transactions that occur from time to time. In addition, we’ve shared your personal information with those service providers that have assisted us with the delivery of marketing communications, subject to your prior authorization.
We do not make your data publicly available, we do not act as data brokers and we do not trade in your data. However, certain standard generally accepted business practices may be deemed as “Sale” of data under the CCPA, such as when we utilize third party service providers that provide us with services, while they retain certain rights to use your data for their own business needs.
If you are a California customer, you have a right under the new definition of “sale”, to request to opt-out of certain data transfers and sharing of personal activities which we operate. Please refer to section “Your California Consumer Rights” below, for information on how you can exercise your rights.
YOUR CALIFORNIA CONSUMER RIGHTS.
California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. You may make this request up to two times in a 12-month period.
You may also request additional details about our information practices, including the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share and sell your personal information, the categories of personal information we have disclosed and “sold” about you in the preceding 12 months, and the categories of third parties to whom we sold personal information in the preceding 12 months.
If you are a California consumer, you also have the right to request deletion of your personal information (subject to certain exceptions), to opt out of sales of personal information and to receive equal service and price and not be discriminated against even if you exercise any of your CCPA rights (unless permitted by applicable law, such as if the differences are reasonably related to your information).
Our Website does not sell (as “sell” is traditionally defined) your personal information. That is, we don’t provide your name, phone number, address, email address or other personally identifiable information to third parties in exchange for money. However, under California Privacy Notice, sharing information for instance for advertising purposes may be considered a “sale” of “personal information.” If you’ve visited our digital properties within the past 12 months, under the CCPA personal information about you may have been “sold” to our advertising or other partners for their own use. California residents have the right to opt out of the “sale” of personal information, and we’ve made it easy for anyone to stop the information transfers that might be considered such a “sale” from our website or mobile app. And just for clarification, sharing your personal information with our service providers that may send you an email communication on our behalf isn’t considered a “sale” under the CCPA.
California consumers may make a rights request by submitting an online request or by calling customer service. Your request must include sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, which may include your email address, name and account id (which is required only if you already have an account with us). If you have an account with us, you can find your account id on your main account page after you log in.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.